BOOKINGS AND DEPOSITS
If we are able to accommodate you, a non-refundable deposit of 20% is required to confirm your booking. Balance of payment is due 8 weeks before your stay. We will issue an email or postal* reminder 2 months prior to your stay along with all other details you will need to plan your trip. If your stay is within 8 weeks of booking then payment in full is required at time of booking.
Upon payment of the deposit and subject to the acceptance of the booking, the applicant becomes liable for the balance of the rent for the full period of the letting.
You must be over 18 at the time of booking. By paying a deposit you are agreeing to these Terms and Conditions.
*We do not correspond by post unless specifically asked to do so.
Cancellation by YOU – If you have to cancel your holiday, for whatever reason, you must contact us immediately. If you cancel your holiday more than 8 calendar weeks before your check-in day we will retain the booking deposit but return any balances paid. If you cancel your holiday within 8 weeks of the check-in date the final balance is nonrefundable. Should we find it possible to re-let the date then we will refund your payment, less the deposit. We recommend that guests take out their own insurance to cover this eventuality.
Cancellation by US – Once we have sent you a confirmation of booking we will do our very best not to have to change or cancel your holiday. We promise to do all we can to avoid this but we MUST reserve the right to do so.
The property must only be occupied by the party on the booking form which will be sent to you to be completed upon confirming your booking. We must be advised at the time of booking if the party of the visitor will be comprised of an all male or all female group. If changes are to be made to the members of the party occupying the property, these changes must be agreed with us before the holiday commences.
Your holiday group must not exceed the maximum number of 7 persons (+ babies sleeping in cots. We can provide one cot on request) – except in certain very limited circumstances and agreed in writing by us. If you do we can refuse you access to the property or ask you to leave. This will deem the holiday to have been cancelled by you and you will not be entitled to any refund.
CHECK-IN / CHECK-OUT
Occupation of the property is from 4.00 p.m. Friday (arrival day) until 10 a.m. Friday (departure day) unless otherwise agreed and stated on the holiday confirmation letter.
Before tenants arrival, Harbour View will have been thoroughly cleaned. Tenants are requested to leave Harbour view as far as possible in the condition that they would like to find it. For example all crockery, cutlery, kitchen utensils, cooker, refrigerator, baths and sinks in a clean condition and furniture in its proper place. The Owner reserves the right to make a charge for any tenant who leaves the cottage or equipment excessively dirty.
Harbour View shall not be liable for any loss, damage, expenses, accidental injury or inconvenience whether to persons or property which the applicant or any other person may suffer or sustain arising out of or in respect of any letting.
If the property is not available for any unforeseen circumstances then we are relieved of all liability beyond the full refund of monies received.
Children must not be left unsupervised on the balcony or other features which may be a potential hazard for children.
PARKING AND ACCESS
Parking is available for 2 cars at the rear of the property. No vehicle may be parked to the side or in front of Harbour View. All vehicles are parked at the property at the vehicle owner’s risk.
Access to Harbour View is through a private boatyard. Please close the gates behind you and refrain from parking in a manner which will affect the boatyard. No access is allowed to the boatyard at other times.
ACCESS BY US
The property owner or her representative shall be allowed access to Harbour View at any reasonable time during any holiday let.
If you have a complaint during your stay, please contact us immediately. No complaint can be considered after your departure from Harbour View.
CONDUCT & NOISE LEVELS
We are entitled to ask you to leave the property, without refund of any moines paid or any other liability to you, if, in our reasonable opinion your behavior is unacceptable. You are expected to show due consideration for our neighbours. Please note that live amplified music or bands and professional DJ equipment is not acceptable. Any abuse of these terms will result in the termination of your stay, deemed cancelled by you, as per the terms above.
Any items left behind and to be returned are liable to a £10 handling charge plus P&P. This will be deducted from you refundable damage deposit.
As well obtaining a general holiday insurance to cover the holiday cost if you are unable to make your date – guests are advised to insure yourself against loss or damage to valuables whilst away from home.
Sorry – dogs and other pets are NOT allowed.
Internal areas of the property are non smoking.
Commercial and professional photography is strictly by arrangement and is SEPARATE from holiday bookings.
We do require some personal details when you make a booking. We take all reasonable steps to ensure security and privacy of your details. We DO NOT pass on any personal details to anyone else at any time. We require a valid email address unless you prefer to correspond by post. We do not correspond by post unless specifically asked to do so.
Harbour View gives all information and makes all statements in good faith and uses its best endeavours to check, so far as it is reasonably able, all information given to the applicant. Harbour view shall not, however, in any event, be liable for any damage or loss resulting from information given or statements made whether made orally or in writing.